Sky Poker Gaming Integrity Rules
Rules:
1. To play poker, Sky Poker players must not previously have held an account within the Sky Poker Group that has been restricted from playing poker or closed by any company in the Sky Poker Group for any reason.
2. Sky Poker players must only use the Sky Poker's Services (including any information gained through them and any content on them) in accordance with their intended functionality and the General Terms. Use of Sky Poker's Services outside these parameters is a serious breach of the General Terms and therefore a Prohibited Event.
3. A Sky Poker player must tell Sky Poker straight away if they suspect or become aware that any Prohibited Event has been or is being committed by any player and reasonably assist Sky Poker with any investigation into it (including by providing any information Sky Poker reasonably requests).
4. If Sky Poker discovers or determines (acting reasonably) that a Sky Poker player has engaged in any Prohibited Event, then Sky Poker shall have the right to use any such withheld or repaid balance, winnings, funds, rewards or other credits for any reason, including to compensate any players that may be affected by any Prohibited Event.
5. Sky Poker shall have the right to restrict or suspend an Account, Sky Poker players' ability to play games, and/or any other aspect of their access to or use of Sky Poker's Services, where Sky Poker has reason to believe that a Sky Poker Player has been involved, or is likely to be involved, in a Prohibited Event. A ''restriction'' is where a limitation is placed on Sky Poker player's access to or use of a particular product, feature or part of Sky Poker’s Services or their Account. An example of a restriction is that if a Sky Poker player takes part in Unethical Play, Sky Poker will restrict seating and/or prohibit Sky Poker players from playing at a particular poker table or in a particular tournament (this may include restricting two or more players from playing together at the same table or in the same tournament). A ''suspension'' is where a Sky Poker player is temporarily prevented from accessing their Account or the Services as a whole. Sky Poker players' use of the Services/Account will remain restricted/suspended while the matter is investigated and/or until Sky Poker’s checks have been completed. If the investigation results in Sky Poker's decision (acting reasonably) that the issue has been resolved to Sky Poker’s satisfaction, Sky Poker will lift the restrictions/suspension (either in full or in part). However, if the investigation results in Sky Poker's decision (acting reasonably) that the Sky Poker player has been involved in any Prohibited Event, then Sky Poker shall be able to permanently restrict or close the Sky Poker player's use of Sky Poker’s Services/Account.
6. If Sky Poker restricts, suspends or closes a Sky Poker Player's use of Services/Account under paragraph 6.20 above then:
6.1 Sky Poker may notify other companies in the Sky Poker Group and any account(s) the Sky Poker player's holds with them may also be restricted, suspended or closed;
6.2 the Sky Poker player may be temporarily or permanently excluded from access to services/products offered by other companies in the Sky Poker Group (including live events where applicable); and
6.3 Sky Poker will, if appropriate, report the Sky Poker player to the relevant authorities or other third parties, and/or take legal action against the Sky Poker player.
7. If a Sky Poker player holds accounts with other companies within the Sky Poker Group and any of those companies restricts, suspends or closes the Sky Poker player's account on their website for any reason, then Sky Poker may restrict, suspend or close such Sky Poker player's Account or temporarily or permanently exclude the Sky Poker player from accessing any part of Sky Poker’s Services (including any live events if applicable).
8. To the extent permitted by Applicable Laws:
8.1 a Sky Poker player's funds cannot be accessed or withdrawn during periods of suspension, and any balance will remain in the Sky Poker player's Account.
8.2 if a Sky Poker player has engaged in any illegal activity, Sky Poker shall be under no obligation to permit that Sky Poker player to withdraw or return to that Sky Poker player any funds in their Account.
9. Sky Poker will restrict, suspend or close a Sky Poker player's Account, Sky Poker’s services (in full or part) or a Sky Poker player's access to or use of them, if required for legal or regulatory reasons or if Sky Poker reasonably believes that there is a security risk.
10. Except for Sky Poker’s responsibility for: (i) fraud or fraudulent misrepresentation; (ii) death or personal injury resulting from Sky Poker’s negligence or the negligence of Sky Poker’s employees or agents; or (iii) any other liability which may not be excluded or limited by Applicable Law (such as liability under mandatory provisions of applicable consumer law):
10.1. Sky Poker’s Services are provided on an ''as is'' and ''as available'' basis. Sky Poker shall not guarantee which games, or other services will be available via its website at any time, or that Sky Poker’s Services or underlying software will be free from Errors, Malfunctions or Interruptions. Sky Poker may suspend, modify, or remove in whole or part and/or add to Sky Poker’s Services in Sky Poker’s discretion. Where possible this will be on prior notice to the Sky Poker players, however some amendments to Sky Poker’s services may need to be made with immediate effect and without notice (for example if any urgent maintenance is required).
10.2 Sky Poker must not be responsible under these terms for any loss:
10.2.1 arising from any Prohibited Event;
10.2.2 arising from Sky Poker players' use of any Permitted Tools and Services; or
10.2.3 arising from any Error, Malfunction or Interruption.
11. Each withdrawal request and any return to Sky Poker players of funds, will be processed so long as:
11.1 all payments made into a Sky Poker player's Account have been confirmed as cleared and are not the subject of any chargeback, reversal or other cancellation claim; and
11.2 there is no ongoing (or, where applicable, completed) investigation into: any Error, Malfunction or Interruption related to the Sky Poker player's use of Sky Poker’s Services; or the Sky Poker Player's involvement in any Prohibited Event.
12. If there is an ongoing investigation into any Error, Malfunction or Interruption or suspected Prohibited Event related to the Sky Poker player's use of Sky Poker’s Services, the withdrawal will not go through unless and until the investigation has been resolved to Sky Poker’s reasonable satisfaction. Sky Poker players must acknowledge that any delay in providing information Sky Poker asks for in connection with any investigation may result in a delay to the processing time for the withdrawal or return.
13. Sky Poker may (in addition to its other rights) take steps to detect and prevent the use of Prohibited Tools and Services and Prohibited Player Assistance Practices. Sky Poker players must not attempt to bypass, interfere with, or block such steps in any way, whether by using software designed for the purpose or otherwise (to do so would be a serious breach of the General Terms and therefore a Prohibited Event). Sky Poker should not endorse or provide any guarantees about any Permitted Tools and Services, as they are not within Sky Poker’s control. Sky Poker players' use of them is entirely at their own choice, risk and cost.
14. Sky Poker will (a) void any transactions (including bets or virtual items (e.g. chips); and/or (b) confiscate all or part of any balance on any Account and any winnings, funds, rewards or other credits awarded, in each case to the extent the relevant transactions/balance/winnings/funds/rewards/credits are attributable to such Prohibited Event or Unethical Play.
Definitions:
1.1 Prohibited Event: means an event or practice that is not allowed in relation to Sky Poker's Poker Services or any underlying software, as set out in Section 1.2.
1.2 The following are "Prohibited Events":
i) if at any time a Sky Poker player provides incorrect or misleading registration details for their Account;
ii) if at any time a Sky Poker player does not meet or fail to comply with any of the eligibility criteria for creating and using an Account;
iii) if at any time a Sky Poker player fails to comply with any verification request and/or any other check or request for information reasonably required to meet Sky Poker 's legal, regulatory or internal requirements;
iv) if a Sky Poker player deliberately or fraudulently open one or more Duplicate Accounts;
v) if Sky Poker discovers or has reason to believe that the security of an Account has been breached (unless caused directly by Sky Poker 's failure to exercise reasonable care and skill), for example because a Sky Poker player has failed to maintain the confidentiality and security of their login credentials;
vi) if Sky Poker discovers or has reason to believe a Sky Poker player has breached the security of someone else's Account (for example they have used someone else's Account without their permission);
vii) if Sky Poker discovers or has reason to believe that a Sky Poker player has engaged in any Unacceptable Conduct;
viii) if Sky Poker discovers or has reason to believe that a Sky Poker player has engaged in any Unauthorised Use;
viii) if Sky Poker discovers or has reason to believe that a Sky Poker player has abused or taken advantage of any Error, Malfunction or Interruption;
1.3 Account: A Sky Poker player's account on Sky Poker's website.
1.4 Duplicate Account: Each Sky Poker player should be only allowed to register one Account on the Sky Poker 's website, and each Sky Poker player must only use the Sky Poker 's Services with such single Account. Each additional Account is classified as a ''Duplicate Account''.
1.5 Error: as defined in Section 11 of the General Terms and Conditions, available by clicking here[CC1] .
1.6 Interruption: as defined in Section 11 of the General Terms and Conditions, available by clicking here[CC2] .
1.7 Malfunction: as defined in Section 11 of the General Terms and Conditions, available by clicking here[CC3] .
1.8 Prohibited Player Assistance Practices: In connection with Sky Poker's Services the practices of: (a) datamining hands, results, statistics or feeds (for example observing games without playing in order to build up a database of hand histories for future reference); (b) using hands, results, statistics or feeds acquired through datamining; or (c) mass sharing hands, results, statistics or feeds for the purpose of analysing opponents.
1.9 Prohibited Tools and Services: Any online or offline tool or service (including artificial intelligence, ''bots'' and other computer programs and software) which is used to execute or assist in the execution of any action relating to Sky Poker’s Services and is designed to provide an unfair advantage to players, including those which: (a) play without human intervention or reduce the requirement of a human to make decisions (for example by helping you decide what action to take in respect of a bet or the exact relative size of any bet or raise, including ''auto-folders'' and tools that randomise the size of bets); (b) offer real-time advice on what action to take; (c) share hole card data with other players or services; (d) is targeted towards the manipulation of opponents in games in which you are unable to choose a specific table to play on; (e) is designed for poker table selection efficiency, for example by filtering or sorting available tournaments, or automating/semi-automating the process of joining available tournaments based on opponent gameplay statistics or notes; (f) is designed for ring game selection efficiency; (g) automate mouse clicking or simulate keyboard input (''auto clickers''); (h) delay a player's decision by either a specific or randomized amount of time; or (i) during game play: (i) provide advice beyond a basic level (such as a large collection of tables offering recommendations beyond whether to play certain hands or not in unopened pots); (ii) are designed specifically to ease referral to reference material; or (iii) compute advanced equity calculations, such as range vs range simulators, ICM or Nash Equilibrium-based programs.
1.10 Unacceptable Conduct: Sky Poker players must not:
1.10.1 engage in any behaviour when using Sky Poker's Services which: (a) is abusive, offensive, malicious, threatening, harassing, insulting, intimidatory, defamatory, racist, discriminatory (including when playing games or waiting for other players to make a move in a game, and in Sky Poker player's general interactions with Sky Poker’s staff or other players); (b) is intentionally disruptive (for example by sending multiple and frequent messages to drown out legitimate chat (''flooding'') or repeatedly asking other players for chips); or (c) could otherwise cause distress, harm or inconvenience to any other person;
1.10.2 use Sky Poker's Services or the underlying software in any way which is fraudulent, dishonest, unlawful, illegal or criminal, or may lead to the encouragement, procurement or carrying out of any fraudulent, dishonest, unlawful, illegal or criminal activity;
1.10.3 use any Prohibited Tools and Services;
1.10.4 take part in any Prohibited Player Assistance Practices or Unethical Play;
1.10.5 directly or indirectly use more than one account (whether an Account or any other Sky Poker Group account) in the same player or prize pool at the same time (e.g. if the Sky Poker player plays on or have more than one account open at the same poker table or in the same poker tournament, the Sky Poker player buys-in to any game using more than one account, or the Sky Poker player enters into any prize pool with more than one account), whether any play activity actually occurs on any such account or not;
1.10.6 after elimination from any tournament or prize pool, directly or indirectly re-joins the tournament or prize pool using a different Account or any other Sky Poker Group account;
1.10.7 posts or shares any Unauthorised Content in any chat facilities or any other part of Sky Poker's Services, or in any correspondence to Sky Poker;
1.10.8 attempts to bypass any filters Sky Poker applies to chat facilities on Sky Poker's Services (for example where Sky Poker asterisks out profanities and other unacceptable words);
1.10.9 makes any public statement about any part of Sky Poker's Services or any company in the Sky Poker Group which is untrue or malicious or do anything which could damage the image or reputation of any part of Sky Poker 's services or any company in the Sky Poker Group;
1.10.10 use any part of Sky Poker's Services (or any information gained through it) or any underlying software for commercial or business purposes; or
1.10.11 attempts to do any of the things listed in paragraphs 1.10.1 to 1.10.10 above.
Each of these actions is ''Unacceptable Conduct''.
1.11 Unauthorised Content: Any content (including photographs, images and text) which: (a) is offensive, racist, discriminatory, blasphemous, pornographic, obscene, vulgar, profane, indecent, abusive, threatening, harassing, insulting, intimidatory, defamatory, expresses or is liable to incite racism, bigotry or hatred, or is unlawful or illegal; (b) advertises, promotes or otherwise relates to any online or offline ventures, products or services other than the Services; (c) infringes any intellectual property, privacy, image or other rights (for example any content which impersonates any other person or brand or discloses confidential information without permission); (d) is intended or is likely to cause harm or damage to any device, computer system, network or equipment (such as a virus, corrupted file, key logger, 'Trojan Horse' or other malicious code); and/or (e) you're not permitted to use.
1.12 Unauthorised Use: Sky Poker players must not, except to the extent permitted by Applicable Laws:
1.12.1 copy, distribute, publish, interfere with, reverse engineer, decompile, disassemble, modify, or translate Sky Poker’s underlying software or Sky Poker's Services in any way;
1.12.2 access the source code of Sky Poker's underlying software or Sky Poker's Services, whether to create derivative works or otherwise;
1.12.3 extract any underlying software from Sky Poker's Services;
1.12.4 sell, assign, sublicense, transfer, distribute or lease any underlying software or any part of the Sky Poker's Services;
1.12.5 make any underlying software or any part of Sky Poker's Services available to any third party through a computer network or otherwise;
1.12.6 export any underlying software or any part of Sky Poker's Services to any country (whether by physical or electronic means);
1.12.7 attempt to gain unauthorised access to Sky Poker's Websites or gaming platform, the servers on which the website/gaming platform are stored, or any server computer or database connected to the website or gaming platform;
1.12.8 use Sky Poker's trademarks, content or other intellectual property without Sky Poker's permission; or
1.12.9 attempt to do any of the things listed in paragraphs 1.12.1 to 1.12.8 above.
Each of these actions is an ''Unauthorised Use''.
1.13 Unethical Play: Cheating, collusion, team play, game manipulation, or other unethical play of any kind when using Sky Poker's Services, including: (a) sharing poker hole cards; (b) playing less aggressively against a partner in a poker game (''soft playing''); (c) playing a game a certain way for the benefit of another Player, for example by intentionally losing a poker hand in order to deliberately transfer chips to another Player ("chip-dumping"); (d) intentionally manipulating play in order to end a poker game quickly or prematurely (for example ''flipping''); (e) card counting (except in peer-to-peer poker games); and/or (f) during game play, discussing table strategies, chatting about the hand in play, or engaging in any other communication that might give an advantage to other players.
1.14 Verification Requests: Any request for a Sky Poker player to prove a Sky Poker player is who they claim to be, including any request for a Sky Poker player to prove their identity, addresses, age, circumstances, funds and/or other details.
1.15 Permitted Tools and Services: Any online or offline tool or service used to help improve your performance in a poker game, which is not made available by us but is expressly permitted by us for use in connection with the poker games, and/or any other tools or services which are expressly permitted by us from time-to-time, as stated on the Website and/or in the poker games.